Continuous Quality Improvement at Casey Family Services
January 20, 2012
Continuous Quality Improvement (CQI) is an organizational process in which staff identify and implement ongoing improvements in service delivery. CQI provides a vital way to assess and monitor the delivery of services to ensure that they are consistent with the organization’s mission to improve the lives of at-risk youth and strengthen families and communities by providing high-quality, cost-effective services that advance both positive practice and sound public policy.
This guide outlines the framework and processes used in implementing the agency’s CQI efforts.
Download Continuous Quality Improvement at Casey Family Services (PDF).
